Data Deletion
Last updated: 26 September 2026
How to have FRONTDESK delete your data.
If you wrote to a business
Contact the business you wrote to, or contact us by e-mail to [email protected] or through our contact form. Tell us the phone number or e-mail address you wrote from and the name of the business. We delete the messages of that conversation from FRONTDESK within 30 days and confirm it to you. Independently of any request, message texts are deleted 90 days after they were received. Bookings kept in the business’s own systems are deleted by the business.
If your business connected WhatsApp
To disconnect, remove P.I.M.P.’s access in Meta Business Settings under "Business settings → Accounts → WhatsApp accounts", or ask us to do it. Then ask us by e-mail to [email protected] or through our contact form to delete the account data we hold. We delete the channel configuration and the stored conversations within 30 days, except records we must keep by law.
Facebook Login
Connecting WhatsApp uses Facebook Login for Business. FRONTDESK does not store your Facebook profile or the access token it receives during setup; it keeps only the IDs of the WhatsApp account and phone number that were connected.